Most of the time, the iPad is a fantastic device! Once in a while, though, the iPad can get a little cranky. In these situations, don’t panic! Just try these 5 things, first:

  1. Quit Frozen Applications
    Sometimes certain applications can slow down or have issues that ruin your overall iPad experience. Simply pressing the HOME button does not quit these applications, it just takes you back to your main screen. To really quit these apps, press and hold the home button until you see red circles next to your applications. Click on the red circles to quit an app.
    Screen Shot 2013-03-23 at 11.10.57 AM
  2. Reset your Network Connection
    If the Internet seems to be the main issue, then reset your network connection. To do this, first click on the SETTINGS icon on your main screen. Then, maneuver to GENERAL à RESET à RESET NETWORK SETTINGS. Press RESET to restore to factory defaults.
    Screen Shot 2013-03-23 at 11.12.01 AM
  3. Restart your iPad
    Press and hold the SLEEP/WAKE button and then slide the red slider across to turn the iPad off. Wait a few seconds, and then press the SLEEP/WAKE button again to turn the iPad back on. This usually resolves most minor iPad issues.
    Screen Shot 2013-03-23 at 11.16.29 AM
  4. Reset your iPad Settings
    If restarting your iPad didn’t do the trick, then try restoring your iPad settings to the factory defaults. First, tap the SETTINGS icon on your main screen. Then, maneuver to GENERAL à RESET à RESET ALL SETTINGS. This won’t erase any of your data, but you will have to readjust your preferences on most settings.
    Screen Shot 2013-03-23 at 11.16.21 AM
  5. Reset your iPad
    Alright, if none of the above works, then this is the last troubleshooting option! You can force your iPad to reset by pressing and holding the HOME button and the SLEEP/WAKE button at the same time. This will force the iPad to restart. Ignore the red slider if it appears on your screen – just press and hold until you see the Apple icon.
    Screen Shot 2013-03-23 at 11.16.29 AM

I hope this helps when you next get stuck with a cranky iPad! For your convenience, I’ve compiled these steps into a PDF that you can feel free to download, print, and share with students and colleagues.

Happy troubleshooting, y’all!


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